Reaching New Heights
Jack Freker, Chief Executive Officer at Lean Solutions Group.
Built for TQL: Carrier Sales & Back-Office Teams That Scale With 18% Annual Growth
3M
loads/year supported
60%
manual carrier tasks handled by Lean teams
165K+
carrier relationships managed
30 days
to deploy a dedicated carrier sales team
TQL manages relationships with 165,000+ carriers across North America. Lean Solutions Group embeds dedicated carrier sales reps and account support teams directly into your workflow — trained on your systems, ramped in 30 days, and ready to handle the call volume, onboarding, and follow-up that fuels your network growth.
Lean Solutions Group
SOLUTIONS
When you’re routing 3 million loads a year and growing 18% annually, your back-office needs to scale faster than your headcount. Lean Solutions Group delivers the carrier sales reps, dispatch support, and operations talent TQL needs — without proportional hiring costs.
INDUSTRIES
TQL operates at a scale that most brokers never reach — 3 million loads annually, 165,000+ active carriers, 18% year-over-year revenue growth. LSG’s freight brokerage operations model is built specifically for companies growing this fast: embedded carrier sales reps, scalable dispatch support, back-office teams that absorb volume spikes, and AI tools that automate the manual work so your Cincinnati teams can focus on what moves the needle.
For a freight broker routing 3 million loads annually, manual carrier outreach, load entry, and status tracking create enormous operational drag. LeanTek AgentEdge automates the repetitive touchpoints — carrier check calls, load status updates, document collection — while keeping Lean’s experts in the loop to catch exceptions, resolve disputes, and maintain the carrier relationships that keep TQL’s network moving.
TQL doesn’t need outsourcing. It needs embedded expertise — carrier reps who know your lanes, dispatch support who understand your TMS, and back-office teams who can handle load documentation at 3-million-loads-a-year velocity. Lean Solutions Group has operated inside freight brokerages at this scale. We show up ready, ramp in 30 days, and scale with your growth curve — not against it.
CUSTOMER STORIES
Case Studies
Priority Technology Holdings (PRTH), a scalable platform integrating payments and banking solutions, grew exponentially. It required a staff augmentation alternative to scale quickly and find suitable candidates for their technology and software development teams.
Case Studies
In a fast-changing and challenging market, Project44, a tech-enabled company that provides the most advanced visibility platform that helps shippers and 3PLs connect to carriers in real-time and efficiently manage supply chains, was growing amazingly fast, and they needed to fill highly technical roles with the right talent quickly to keep pace with business growth.
Case Studies
A high-volume freight brokerage — managing millions of annual loads — needed Lean teams to absorb rising track & trace demand and maintain carrier SLAs during 20%+ growth. Lean's embedded teams handled carrier check calls, load status updates, and exception management at scale.
Turn Your Challenges Into Lasting Success
Passion for Operational Excellence
careers
LSG builds more than solutions — we build the operational talent engine that keeps high-growth freight brokers moving. Our nearshore teams are trained on TMS platforms, carrier outreach workflows, and brokerage back-office processes. They embed into your operations and deliver from day one, with AI tools that multiply their impact across every load they touch.
Are you driven to succeed?
Curious about best practices?
Ready to make a powerful impact?
Grow your skills at LSG, earn co-worker trust, and do work that really matters: to LSG, to our clients – and to you.
Let’s talk about how Lean Solutions Group can help TQL handle 18% annual growth without proportional headcount — carrier sales teams, dispatch support, and back-office ops built for the brokerage that never stops growing.
