Client Case
Mid-market ops leader. 90-day build.
The Situation
A VP of Operations at a regional logistics company needed to scale a back-office team rapidly without extending a hiring freeze or adding domestic headcount.
Day 1: Scope and match
Lean defined the role requirements, matched 12 nearshore candidates from the existing talent pool, and scheduled interviews within 72 hours.
Day 30: Team live
Eight specialists deployed, onboarded into client systems, processing at target volume. No domestic HR overhead added.
Day 90: Full throughput
38 percent cost reduction versus projected in-house build. Team retained at 100 percent through the quarter. Client expanded engagement to a second function.