Echo Global Logistics

Echo's operations advantage. Powered by nearshore talent and AI.

Nearshore dispatch and carrier ops — deployed in 30 days.

30 days
To first fully operational nearshore team
40%
Back-office cost reduction per engagement
600+
Freight and logistics clients served
Why Now

ITS acquisition doubled Echo's scale. Back-office can not grow as fast as the network.

Echo's integration of ITS added thousands of carrier relationships and significantly expanded load volume. The operations teams managing carrier dispatch, check calls, and back-office workflows were not designed for this scale. Traditional hiring timelines of 60 to 90 days per rep create a structural gap between network growth and operational capacity. Lean Solutions Group closes that gap with nearshore teams that are operational in 30 days.

What Lean Delivers
Carrier Dispatch Teams
Dedicated nearshore carrier reps embedded in your existing workflow. They operate inside your TMS, follow your processes, and represent your brand.
Back-Office BPO
Check calls, documentation, billing support, and carrier communication handled at scale so your in-house team can focus on growth.
AI + Human Model
Technology-enabled teams that combine AI-assisted workflows with experienced human operators for quality and speed.
Compliance and Quality
Built-in quality assurance, carrier compliance monitoring, and performance reporting from day one.
Client Story
"We needed to scale carrier ops after an acquisition without a 90-day hiring cycle. Lean had a team operational in under a month. It changed how fast we could move."
VP Carrier Operations, national freight broker (3PL, 2,000+ active carriers)
ROI at a Glance
30 days
From contract to a fully operational nearshore carrier team, without disrupting existing workflows
40%
Average reduction in back-office cost per load for freight clients at Echo's scale
600+
Clients in freight, logistics, and transportation trust Lean with their operations

Ready to give Echo an ops advantage?

Book a 30-minute walkthrough and see how Lean deploys carrier teams for freight brokers at Echo's scale.

Book the Echo walkthrough